Industry expertise and CX excellence

Omnichannel customer experience
management across industries

Companies must deliver seamless and effective customer experiences if they want their companies to grow profitably.

At Connexus, we’re proactive problem-solvers who design customer experience management programs that improve customer satisfaction, loyalty and advocacy. Our clients prioritize collaboration, transparency and results.

Wherever you are in your CX journey, we’re ready to earn your trust and win your business.


Healthcare & Wellness

Member and patient CX in healthcare is changing faster than ever before. Telemedicine and AI will further accelerate change, transforming member and patient experience. Healthcare and wellness companies need CX partners who can combine expertise, empathy and compliance rigor to help them transform. See how we partner with healthcare and wellness companies today.

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Retail & E-Commerce

Today’s customer expects a seamless, simple buying experience whether in a store or from a device. We understand retail and how important customer experience is to your brand. We deliver award-winning CXM services across the customer lifecycle. Find out how we represent leading retail and e-commerce brands.

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Technology-Enabled Companies

We have the right engagement model for technology-enabled companies. We understand the passion that drives tech companies to innovate. We put that same passion into customer experience management programs, built on best practices and scalable to support your growth. Get more information today.

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Business & Financial Services

Today’s global business environment is a complex network of providers and partners. We cut through complexity in areas like supplier enablement so companies can work together more seamlessly. See how we support BFS firms today.

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UCaaS & SaaS

UCaaS and SaaS services are part of our everyday lives at work, at home, or when working from home. With expertise across unified communications (UC), business intelligence (BI) and other platforms, we can deliver end-to-end customer experience management and tech support for internal and external end users. We also provide valued-added BPO services that accelerate revenue and control costs.

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Public Sector & Government

State and federal government agencies want to respond to their constituents as quickly as possible. Connexus brings hiring expertise, process migration, data security and CX best practices to support public sector clients. See how we partner with the public sector today.

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A heritage of market leadership and CX best practices